Our partner in this recruitment is a global company that is a provider of modern business services. We are looking for people with knowledge of English language for the position of Customer Service Project Manager

Project information:

• Office location: Warsaw
• Working model: Remote
• Working hours: Monday - Friday, business hours
• Languages: English B2
• Type of employment: long-term contract of employment
• Level: Mid

Responsibilities:

• Working closely with the technical team and stakeholders
• Participation in a new organizational project
• Implementing a new structure
• managing the development of customer service
• Analysis regarding productivity, improvements, standardization of processes
• Process improvement
• Problem escalation to provide resolution
• Establishing and maintaining good relations with the business area
• Identifying areas that need improvement
• Project support and supervision
• Regular communication with internal and external stakeholders