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Managing and developing relationships with key accounts by serving as their primary point of contact, taking full ownership of the sales process, and ensuring seamless coordination between clients, internal teams, and technical experts.
Driving business development both within existing accounts (cross-sell, up-sell) and by acquiring new clients.
Understanding client needs, advising on the most suitable IT service models (body leasing, team leasing, success fee, project-based solutions), and ensuring the delivery of tailored solutions.
Collaborating closely with operational teams in France, Poland, and Morocco to guarantee smooth project execution and optimal service quality.
Working with Technical Experts to prepare proposals, refine technical solutions, and support clients in their decision-making processes.
Monitoring the market and client portfolios to identify new opportunities that support long-term account growth.
Preparing reports, analyzing performance indicators, and ensuring alignment with sales objectives.