Project information:

• Location: 100% remote
• Type of employment: B2B contract
• Remuneration: 110 PLN/hour net + VAT
• Project language: German + English

Responsibilitites:

• Serve as O365 Knowledge Manager during the transition phase
• Act as the Subject Matter Expert (SME) for M365 / O365, including direct interaction with clients
• Manage external and internal communications related to M365/O365 topics
• Perform standard run operations and ensure smooth daily function of M365/O365 environments
• Provide support for M365/O365 on Windows and Apple phones
• Handle incident, problem, change and service request (SR) management
• Conduct system health checks and proactively identify potential issues
• Align and implement parameter changes in collaboration with the client
• Identify and drive automation opportunities to improve efficiency
• Ensure all deliverables meet quality standards and client expectations