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ServiceNow Architect (CMA level)
Published on: 1715731200

Project information:

  • Industry: Consulting
  • Location: 100% remote
  • Type of employment: B2B
  • Budget: 200-240 net/hour / b2b
  • Project area: delivering architectural concepts on the Enterprise level of ServiceNow solutions
  • Project duration: Permanent
  • Project language: English
  • Start date: ASAP
  • Only candidates with citizenship in the European Union and residence in Poland

Project scope:

  • Design and customize ServiceNow applications, modules, workflows, and forms based on business requirements
  • Create full project documentation (HLD, LLD) and build implementation plans
  • Take end-to-end ownership of the implementation project
  • Deliver architectural concepts on an enterprise level, with ServiceNow as a key element of larger modules
  • Create scoped applications and troubleshoot custom scoped applications.
  • Work with VA Chat, including setting up a VA Chat, creating/editing topics, and troubleshooting VA Chat integrations
  • Create Flows and sub-flows, including setting integrations via FLOW Designer
  • Handle CMDB implementation, troubleshooting, and maintenance
  • Utilize advanced skills in ServiceNow scripting and work with highly customized ServiceNow Platforms
  • Work with Widgets, including troubleshooting and customization
  • Manage Agile sprint work and Kanban work
  • Provide alternative technical solutions or guidance as needed
  • Design and implement ServiceNow configurations including tables, fields, forms, reports, and dashboards
  • Perform unit testing, debugging, and troubleshooting to ensure the quality and stability of developed solutions
  • Create technical documentation including design documents, technical specifications, and test plans
Closes in 1 days!



200-240 net/hour/b2b


  • Extensive experience working with ServiceNow platform, including configuration, customization, and administration
  • At least 7 years of experience in the role of ServiceNow Architect
  • Expert-level knowledge in Service Catalog and Request Fulfilment
  • Have proven experience with ServiceNow integrations with other third-party systems and applications using APIs, web services, and integration tools
  • Practice in the implementation of ServiceNow Mobile Application
  • Understand ITIL processes
  • Proven track record of successfully delivering large-scale ServiceNow implementations and projects
  • Being reliable and self-managing
  • Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
  • Experience working in Agile or Scrum methodologies, with a focus on delivering incremental value to stakeholders
  • Strong communication and interpersonal skills, with the ability to effectively interact with technical and non-technical stakeholders
  • Fluent English

Must have for CMA Level Architect role:

  • ServiceNow Certified Master Architect
  • Mainline Certification in CSA, CAD, and at least 4 other CIS Implementation certifications
  • TOGAF certification

We offer:

  • Unique opportunity to join an international team and lead innovation projects
  • Private medical care (with dental care financed 70% by the company)
  • Life Insurance
  • Multisport Card
  • Flextime
  • Integration events
Any questions? Contact

Maria Kozlowska

Recruitment Specialist

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