Currently, for our client, we are looking for candidates with knowledge of English and Romanian to work as a Customer Service Specialist.

Project information:

• Office location: Warsaw
• Working model: hybrid (10 days in office per month - flexible)
• Working hours: Mon-Fri between 7:00-17:30
• Languages: English (B2) Romanian (B2)
• Type of employment: long-term contract of employment
• Level: Junior/Mid
• Remuneration: 7500 - 8500 PLN gross (depending on candidate experience) + annual bonus

Responsibilities:

• Orders processing in SAP
• General handling and processing of product and delivery date enquiries,
• Handling telephone calls with customers CS-Backoffice
• Supporting logistic team to follow up on on-time delivery ability.
• Cooperation with internal departments
• Ad hoc support to the front line team
• Handle incoming inquiries (phone and mail) help advice customers on technical products issues