Currently, for our client, we are looking for candidates with knowledge of English and German to work as a Junior Customer Service Specialist.

Project information:

• Office location: Wrocław
• Working model: hybrid / remote
• Working hours: Monday - Friday start between 6-8
• Languages: English (B1) German (B1)
• Type of employment: Employee contract
• Level: Junior
• Remuneration: up to 7000 PLN gross

Responsibilities:

• Coordinate customer service processes
• Resolving problems
• Providing assistance to online store customers
• Maintaining a high level of customer satisfaction
• Collaborating with other company departments
• Improving processes