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Functional Business Analyst (Travel)
Published on: 1658188800

Project information:

  • Industry: Travel technology
  • Type of project: Provide functional expertise and to support new/existing customers in the integration of SECO
  • Office location: Al. Jerozolimskie, West Station
  • Remote work: yes (2-3 days in the office per quarter)
  • Project language: English
  • Project length: permanent
  • Assignment start date: depending on candidate\'s availability, preferably 09.2022

Project scope:

  • Provide functional support and problem resolution to sales and/or customer functional staff
  • Analyze customer systems and service requirements
  • Recommends process, product and/or service improvements based on understanding and anticipation of internal and external business challenges
  • Autonomously solves unique and complex problems that have a broad impact in the business.
  • Maintain or create documentation reflecting all functionalities delivered throughout bespoke solutions in order to facilitate the reusability
  • Suggest alternatives / improvements / new techniques in processes, flows, operational models and plans
  • Write functional specifications used for customization and/or verify that specifications reflect customer requirements
  • Make sure that customized products/solutions meet specified requirements
  • Perform the necessary tests on the customized solution before it is delivered to the customer
  • Deliver customer training on the solution when necessary
  • Establish and manage the product/solution integration schedule and roadmap
  • Create and execute project plans and revise as appropriate to meet changing needs and requirements
  • Manage the day-to-day operational aspects of the project
  • Review project deliverables and ensure they are of the appropriate level of quality, on time and within budget in accordance with the project plan. Communication with stakeholders both internal and external
Closes in 6 days!



Competence demands:

  • University degree in Tourism, Project Management, Business or IT
  • Fluent English (written & spoken)
  • Valid experience in business travel industry and knowledge of travel technology
  • Knowledge of GDS systems, preferably Amadeus GDS
  • Knowledge and expertise covering Amadeus Central System areas like Customer Profiles, PNR, Pricing, Document Issuance, Queues, Office Profile set up, Security both in command and in the GUI of Amadeus Selling Platform Classic and Amadeus Selling Platform Connect and all associated products like Productivity Suite
  • Ability to handle the different phases of a project, following company\'s methodology and using standard project management tools

We offer:

  • Long-term cooperation based on employment contract or B2B
  • Perks including private medical care and Multisport card
  • Internal and external trainings
  • If preferred, possibility to work 100% remotely
Any questions? Contact

Malgorzata Trojan

Delivery Coordinator

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