Within the framework of the Offshore / Nearshore services, we offer our clients specialized services in Knowledge Transfer Outsourcing (KTO), as well as IT Outsourcing (ITO) provided in convenient, low cost Cyclad centres, with the assurance of the highest quality of services. Our company faces the challenges of a globalized world economy, offering the transfer of the services provided in the company's office to our branches in Warsaw and Katowice (Nearshore) as well as to the branch in Casablanca (Offshore).

Our potential results from our very good location, which constitutes the close proximity of the Western European countries and the cultural similarities, resulting from this fact. The client also gains the possibility of supervising the processes within the framework of the provided services.
Our consultants are specialized in Knowledge Process Outsourcing (KPO) and IT Outsourcing (ITO) and offer clients their competencies and experience in the maintenance of a competitive level of costs in relation to the client.

Benefits for the client:

• Significant reduction in the client’s operations costs caused by the lower cost of the services provided by the specialists,
• The possibility of full concentration on the key areas of the client’s company activities (core  business)
• Increasing the client’s productivity allowing for new investments and business solutions,
• Client support in a 24/7/365 mode
• No risk on the part of the client within the framework of the ITO services
• Flexible contract terms and conditions.
• A wide selection of competencies,
• The possibility of carrying out many projects at the same time and the certainty of their successful completion in the case of KPO services,
• A guarantee of the highest quality provided services.

Areas of providing Offshore / Nearshore services

Remuneration

Both in the case of Knowledge Transfer Outsourcing (KPO) and IT Outsourcing (ITO), the remuneration system is prepared individually, taking the specifics of the project, the competency requirements as well as the budget foreseen by the client, into account.
For the duration of the project, the invoice for services rendered by Cyclad is prepared at the end of each month in accordance with the works performed for a project in a given settlement period on the basis of a monthly report subject to the client’s acceptance.

Warranty

Cyclad guarantees the highest level of quality for the duration of the service period.